Idyesconsulting.com, Idyes.Group, Idyes.co are website sites operated by ID YES Consulting Limited (trading as IDYES & IDYES Group). We are registered in England and Wales under company number 10453624 and with our registered office at 2 White Hart Lane, London, SW13 0PY. We are committed to protecting and respecting your privacy.
We ask that you read this privacy policy carefully as it contains important information on:
• the personal information we collect about you
• what we do with your information, and
• who your information might be shared with.
ID YES Consulting Limited ('we' or 'us') are a 'data controller' for the purposes of the Data Protection Act 1998, (ie we are responsible for, and control the processing of, your personal information).
We collect personal information about you such as:
· Your name, address and contact details when you register with us or purchase products or services from us.
· Information that you provide by filling in forms or questionnaires on our site, for example, when submitting a request for services or any form in which you request further information or updates.
· We also collect personal information when you contact us, send us feedback, post material to our website, compete customer surveys or participate in competitions.
· Details of products and services that we provide to you, and any information that you provide to us.
· Details of transactions that you carry out through our sites. In respect of payment, we use a reputable third-party service to process payments on our behalf. We will provide you with a link to the third-party website, and you will need to provide relevant payment information directly to the thirdparty.
· A record of any correspondence between us.
· Details of your visits to our site and the resources that you access. Examples include traffic data, location data, weblogs and other communication data.
· Information relating to your computer, for example, your IP address, operating system and browser type. This information is used for system administration, to report aggregate statistical information (which does not identify you as an individual) to our advertisers.
· Information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies help us to improve our site and your experience in using our site, for example, they speed up your searches and recognise you when you return to our site. If you wish, you can refuse to accept cookies by activating on your browser the setting that which allows you to refuse the setting of cookies.
Occasionally we may receive information about you from other sources (such as credit reference agencies), which we will add to the information we already hold about you in order to help us provide products and services and improve and personalise our service to you.
If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:
• give consent on his/her behalf to the processing of his/her personal data;
• receive on his/her behalf any data protection notices;
• give consent to the transfer of his/her personal data abroad; and
• give consent to the processing of his/her contact details.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention and compliance.
A cookie is a small text file which is placed onto your computer (or other electronic device) when you use our website. We use cookies and other similar tracking technologies such as web beacons, action tags, Local Shared Objects (‘Flash cookies’), single-pixel gifs on our website.
For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of a user's internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.
You can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.
For further information on our use of cookies, please see our Website cookie policy.
For further information on cookies generally visit www.aboutcookies.org or www.allaboutcookies.org.
We collect information about you so that we can:
• identify you and manage any accounts you hold with us;
• To carry out our obligations arising from any contract entered into between us and to process your requests;
• To provide you with information in respect of products or services that are similar to those contained in your contract with us;
• conduct research, statistical analysis and behavioural analysis;
• carry out customer profiling and analyse your purchasing preferences;
• if you agree, let you know about other products or services that may be of interest to you—see 'Marketing’ section below;
• detect and prevent fraud;
• customise our website and its content to your particular preferences;
• notify you of any changes to our website or to our services that may affect you;
• carry out security vetting; and
• improve our services; and
We would like to send you information by post, email, telephone, text message (SMS) or automated call about products and services, competitions and special offers which may be of interest to you.
Other businesses which we have selected carefully may also send you similar marketing messages, depending on what you agree with us.
We will only ask whether you would like us and other businesses to send you marketing messages when you tick the relevant boxes when you register with us and opt in to receive our newsletters.
If you have consented to such receive marketing from us, or our associated businesses, you can opt out at any time. See 'What rights do you have?’ below for further information.
We may disclose your personal data to:
• Our suppliers and service providers;
• law enforcement agencies in connection with any investigation to help prevent unlawful activity;
• our business partners in accordance with the 'Marketing and opting out' section above; and
We will use technical and organisational measures to safeguard your personal data, for example:
• access to your account is controlled by a password and user name that are unique to you;
• we store your personal data on secure servers; and
• payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology).
While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact andrew@idyesconsulting.com or (see ‘How can you contact us?’ below).
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
We may need to transfer your personal data to countries located outside the European Economic Area, for the purpose of storing your data on our Cloud system. Any transfer of your data will be subject to a European Commission approved contract that will safeguard your privacy rights and give you remedies in the unlikely event of a security breach.
You can request a copy of your information which we hold (this is known as a subject access request). If you would like a copy of some or it, please:
• email, call or write to us (see ‘How can you contact us?’ below)
• let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and
• let us know the information you want a copy of, including any account or reference numbers, if you have them
We may charge a small fee (£10) for this service.
You can require us to correct any mistakes in your information which we hold free of charge. If you would like to do this, please:
• email, call or write to us (see ‘How can you contact us?’ below)
• let us have enough information to identify you (eg account number, user name, registration details), and
• let us know the information that is incorrect and what it should be replaced with
You can ask us to stop contacting you for direct marketing purposes. If you would like to do this, please:
• email, call or write to us (see ‘How can you contact us?’ below). You can also click on the ‘unsubscribe’ button at the bottom of the email newsletter. It may take up to 7 days for this to take place
• let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and
• let us know what method of contact you are not happy with if you are unhappy with certain ways of contacting you only (for example, you may be happy for us to contact you by email but not by telephone)
If you have any questions about this privacy policy or the information we hold about you please contact us at andrew@idyesconsulting.com
We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.
If you would like this policy in another format (for example: audio, large print, braille) please contact us (see ‘How can you contact us?’ above).
IDYES Group
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